TowMagic

Often for dispatching purposes we need to track the calls received and get the information about them . You can now make your work easier with the help of the Tow Magic software that would prove to be much convenient for you to use and serves as dispatching assistant. The software alerts you about the incoming calls and also provides you with the feature to know the details about the job. The software is easy to use and comfortable to work with and you can begin working immediately after installing it without any help.

TowMagic 2.5 has a quite simple appearance and allows you to work with by having the program opened at your desktop screen or by staying at the system tray. The software would show the calls alert with the sound also accompanied by a pop-up. You can get the concerned job details relating to the call juts by clicking on the pop-up. After having the details checked you can decide whether to accept or reject it. If you like you can accept the job then have the information filed up. You also get the Auto Calc & Map option for calculating the loaded and unloaded mileage and also view the map. Not the information and ETA estimation see the destination and the driving instructions show the details relating to the job. Fill in all the required information and send the job ID and the information to the Motor Club. For checking the status you can go to the main window and it will show the responded call as highlighted. Then after a while only you would get to know about the response of the Motor club through the pop-up. The information would show whether the job has been accepted or not. You can also check out for the online tutorials that would help you to perform the task well.

TowMagic 2.5 software makes your work rather easy to manage as you would not need to wait for long calls and have the work done with a better speed. The software has been given 3.5 rating points for the easy functioning and worth to use features.

TowMagic is Beacon Software's online digital dispatching assistant. This is a reliable user-friendly towing software that allows service providers to receive Motor Club calls over the Internet, directly to the desktop with no phone communication. This useful towing software also links with TowSpec for towing instructions and with TowMap for quick, accurate mapping. Users are able to run multiple road clubs and user ids on a single system with a history search on past calls. In today’s fast-paced business environment, road clubs, towers, road-side services, and call centers are all looking for an advantage. This advantage can only be achieved by getting the most out of available resources. For this reason, more and more road clubs are embracing the process of digital dispatching. Under normal circumstances, it would take a road club dispatcher an average of 10 minutes to contact a towing service provider and dictate call information over a telephone, and even longer if the first towing service provider cannot supply service. Half of this time is for the towing service provider’s dispatcher to receive the call. All this time costs both the towing service provider and the road clubs much money in employees and telephone services. For years, different road clubs and towing software venders have tried to perfect the digital dispatch market to no avail; until now. With TowMagic Digital Dispatch, road clubs are spending an average of 90 seconds per call with no phone costs. This is why some road clubs are now digitally dispatching and others are not far behind. TowMagic is a small towing application that runs in the Notification area of Microsoft® Windows® computers. TowMagic will prompt the user of an incoming call with an audio alert and sliding notification message in the corner of the screen. When the dispatcher clicks on this notification message, a window with all the job information will appear on the monitor.</